No Man Walks Alone offers free standard shipping on all orders to US and Canadian addresses. Customers are able to upgrade to Express shipping at checkout when making a purchase. Cost for Express shipping varies based on the weight and size of the order, as well as the delivery address.
Typical delivery times are listed below :
|Standard||Delivery in 3-10 business days|
|Express||Delivery in 1-3 business days|
|International||Delivery in 7-15 business days|
Delivery times begin one business day after your order is placed.
UPS and FedEx are our couriers for all domestic shipments. Our Standard packages do not require a signature upon delivery. If you require a signature on delivery, you will need to upgrade to Express shipping. You will receive an e-mail containing your Tracking Number once your package has been shipped from our warehouse. Visit your account to check the most up-to-date status of your order.
Our warehouse is closed for the following holidays. Please plan accordingly as orders will not be shipped out on these dates.
All orders are processed automatically and while we will do our best to accommodate such requests, we are unable to guarantee any changes after the order is processed, nor can we guarantee our ability to delay shipping upon request.
** Please note that we have suspended all international orders (except for Canada) for an undetermined duration because of the serious disruptions and delays that the Covid-19 pandemic has created in global postal services **
USPS is our carrier of choice for international shipments. Please note that you may be responsible for import duties, taxes and brokerage fees on your international order. No Man Walks Alone is not responsible for these charges and will not pay them on your behalf.
In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.
Should you decide to return an order for refund, please note that No Man Walks Alone cannot be responsible for any customs duties or fees associated with that return shipment, and that any incurred costs will be deducted from your refund.